Last Updated on May 1, 2023 by OCF Communications

Date Posted: 05/01/2023


The Ministry Support Administrator is the voice and face of the OCF Home Office through greeting visitors, answering the telephone, and assisting visitors.  It is imperative this position has a joyful, strong, friendly voice.  This position also works closely with Finance and the Resource Development team and manages donations data input into Raisers Edge software, physical and electronic donation receipting, routing and transmission of mail and electronic communications for the home office. This position may also be administrative support to other departments as requested and time allows.

Reports To: David Punt, Director of Finance/CFO

Primary Responsibilities:

  • Acts as the primary front desk administrator in the Home Office. Receive and disseminate all incoming phone calls, mail, email, and FAX documents.
  • Primary administration of Donation Processing in Raiser’s Edge (RE) financial software.
    • Process all financial contributions that arrive in the mail, through online giving, from field staff locations, and assists in both conference center donation review/approval.
    • Runs reports in MinistryLINQ online giving software and creates batches for input into donation software.
    • Create, Edit, and Administer various funds in RE software.
    • Assist in updating address changes and other member information received with financial contributions. Add new donors into Raiser’s Edge.
    • Pass along prayer requests, notes to staff, and input donation notes in Raiser’s Edge, reference memorial and honor gifts for queries.
    • Creates and disseminates appropriate monthly and year end Donor Receipts either through mail or email.
  • Administer the State Registrations and various tax registrations for charitable solicitation and coordinate as needed for renewals.
  • Stay up to date on USPS mail requirements. Keep track of USPS return mail costs.
  • Assist with major mailings.
  • Maintain Phone extension lists.
  • Oversee various external emails.
  • KNOWLEDGE, SKILLS and EXPERIENCE REQUIRED (unless otherwise noted):
    • Minimum of one (1) year related experience and/or training.
    • Data entry or accounting and computer experience preferred.
    • Demonstrated ability to work on multiple projects simultaneously. Excellent verbal, written and interpersonal communication skills. Ability to write reports, business correspondence, and procedure manuals.
    • Advanced computer skills including proficiency in Microsoft Office applications.
    • Ability to work well with all levels of internal staff, outside clients/customers, and vendors. Solid vendor relationship/management skills. Positive teamwork skills.
    • Excellent organizational skills and meticulous attention to detail.
    • Familiarity with office equipment and ability to maintain equipment as necessary – copier, folding machine, mail machine, etc.


Working Conditions:

This position is a full-time hybrid role with primary work required in office at least 3 days a week at OCF Home Office (Colorado Springs location), currently envisioned as Tuesday – Thursday in office, with 2 days remote. The position is a full-time Non-Exempt position during normal Home Office working hours. The hours are 8:00 to 4:00pm.  Some local travel is required.

  • Team collaborative environment
  • Fast-paced, high-volume work environment

Frequent interruptions

To apply or for more information: [email protected] or call 303-761-1984